Oct 072008
 

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Louder Voice knocks the socks off other peer review sites in terms of usability, design and its community-centric features. Another example of an Irish tech-company delivering a product / service that’s truly world class.

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And the newly launched Louder Voice for Business offers similar reviews functionality for your business website… which is excellent news for businesses who “get” the shift towards conversational marketing and online consumer engagement.

What is the Tuesday Push

I figured it was finally time for me to engage with this Tuesday Push malarkey (… I, know, I know… better late than never is probably going to be carved on my tombstone).

According to Damien Mulley, orchestrator of the “push”:

The Tuesday Push is a way for the small but growing tech community in Ireland to make some noise about ourselves by picking a good example of an Irish Tech Company and highlighting their product(s) every second Tuesday.

Louder Voice – reviews the way they were meant to be

The worthy recipient of this week’s “push” is LouderVoice (LV) – a great peer review site that makes reviewing products, services and anything else you can think of intuitive, easy and convenient.

You can post reviews via a variety of media: directly on the LouderVoice website, via SMS (so you don’t even need an internet connection – delighted or otherwise with that restaurant? Post a review while it’s fresh in your mind), through micro-blogging services like Twitter, you can even post reviews to your own blog and LV will pick them up from your RSS feed.

Cross-posting of reviews can work the other way around too (I think, although I haven’t done this yet): you post to LV via the web, SMS, Twitter or wherever, and LV will publish the review to your blog… which is a great way to keep things fresh and varied.

One of the best things about LV is the vibrant community of reviewers who contribute, which means that there’s plenty of conversation on everything from the best value wine to the latest tech gadgets to the most popular TV show and everything in between. It’s a community that’s growing all the time as word spreads and LV gains momentum, and as a consumer the benefits of exchanging information, ideas and opinions is obvious and compelling.

Reviews and your business….

But there’s another aspect to this conversation and interaction that’s often overlooked (and the reason I featured LV, complete with screenshot, as a great example of a review site in the Social Media chapter of “Understanding Digital Marketing”). This is a conversation you can participate in, yes, but as a business it’s also a conversation you can learn from.

Listen to people, find out what they’re talking about, what they like and don’t like. Even if they’re not talking about your product or services directly there’s a wealth of information and intelligence there that can help you to serve your customers better.

Of course, one of the best ways a business can use reviews in order to gauge consumer sentiment is to integrate review functionality into their own website – and if you want to explore the possibilities the all-new LV for business offers a suite of review services that are ideally suited to the purpose.

Anyway – the best way to find out more about LV is to start using it – so off you go and start reviewing – I’m looking forward to reading what you think.

NB. If you want your company to be considered for the Tuesday push you can submit your details online.

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